REGULATORY AND LEGAL PRINCIPLES OF INFORMATION OPENNESS AND COMMUNICATIVE INTERACTION OF PUBLIC AUTHORITIES WITH PUBLIC REPRESENTATIVES

Abstract

The modern concept of public administration requires public authorities to be more sensitive to citizens' requests, involve civil society institutions more widely to the process of making public administration decisions, carry out their activities transparently and openly. Public informing and communicative interaction are the main tools for ensuring openness and transparency of the subjects of power relations. The authorities should be interested in establishing communication in various forms, which will promote to the success of the declared reforms and increase public trust. It is established that the information relations between the subjects of public administration are based on the principles of openness, accessibility, reliability, completeness, legality of receipt, use, distribution of information. At the same time in order to establish two-way communication, the communicative interaction in public administration between representatives of power and the public must meet the principles of transparency, openness, honesty, efficiency, adequacy, partnership, reliability and accountability. In a democratic society, every citizen has the right to receive full and accurate information about the activities of public authorities, and the latter are obliged to timely and fully provide it, involve the public representatives to the formation and implementation of public policy. Based on the analysis of regulatory and legal support, it is determined that information and communication activities are regulated by certain provisions of the Constitution of Ukraine, laws of Ukraine, resolutions of the Cabinet of Ministers of Ukraine
and other regulations. They reveal the rights and responsibilities of public authorities to transparently provide information and report on their activities, respond to inquiries, discuss publicly draft regulations, hold public hearings and take into account public opinion. It is established that the best forms of communication are: reception of citizens, meetings, consultations, round tables, seminars, conferences, gatherings, ceremonial events, public hearings, public debates, demonstrations, presentations, exhibitions, briefings, press conferences, press tours, incoming and outgoing correspondence, messages in the media, social networks, on websites.It is noted that the involvement of programs and projects of international technical assistance promotes to the establishment of communicative interaction between public authorities and representatives of civil society institutions, in particular during the development of communication strategy.